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Support Instructions
Support for ProCurve Hardware (Uncovered/Covered) can be reported to the Proserve Advantage Technical Assistance Centre via telephone or electronically 24 hours a day, 7 days a week.
Phone: 1800 898 229
E-mail: tac@proserveadvantage.com
Fax: 1800 880 148
Please provide the following information when logging a call:
1. Service Pack Certificate Number
2. Service Pack Product Number
3. Registered Product Serial Number
4. Registered License Holders Details
5. Description of Support Required
Proserve Advantage will acknowledge the receipt of the service request and notify the local Service Centre at the beginning of the next coverage day.
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